Privacy policy

Effective Date: [06/24/2025]

At Clarovide, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By visiting our website or making a purchase, you agree to the practices described below.

1. Collection of Personal Information

To provide you with a seamless shopping experience and personalized services, we may collect and store the following information:

  • Full name

  • Email address

  • Gender

  • Shipping and billing addresses

  • Phone number

  • Payment details (including credit card information)

  • IP address and device details

  • Language and shopping preferences

We collect this information when you register on our website, place an order, subscribe to newsletters, or engage with our customer service.

2. How We Use Your Information

The personal information we collect may be used for purposes such as:

  • Creating and managing your account

  • Processing orders and payments

  • Delivering products and providing shipping updates

  • Communicating with you about your orders and any related issues

  • Sending promotional messages (if subscribed)

  • Recommending products based on your preferences

  • Handling returns, exchanges, or customer service requests

  • Improving our services and understanding customer needs

3. Communication Frequency

We may contact you in two main ways:

(1) Transactional Messages
You may receive confirmation and status updates via email or SMS, such as:

  • Order confirmation

  • Shipping notifications

  • Payment verification

  • Delivery updates

These messages are essential to your order and cannot be unsubscribed from unless your account is deleted.

(2) Marketing Communications
If you opt in, we may send you emails or messages about:

  • New product launches

  • Sales, promotions, and coupons

  • Personalized recommendations

  • Style tips and shopping updates

You may receive marketing messages 2–5 times per week and can unsubscribe at any time by contacting our customer service team.

4. Children's Privacy

Clarovide does not knowingly collect or process data from individuals under 13 years old. If you believe a child has registered on our site without parental consent, please contact us and we will promptly remove the account and data.

5. Data Processing and Rights

By using our services, you agree that your personal data may be processed for the purposes mentioned above. Processing may include:

  • Collection, storage, organization, and adaptation

  • Retrieval and usage

  • Disclosure or transmission (where necessary for service delivery)

  • Deletion or destruction upon request

You have the right to:

  • Access or update your personal information

  • Delete your account and all associated data

  • Opt out of marketing communications

To exercise any of these rights, contact us at clarovide@163.com. We will respond within 48 hours.

6. Security of Your Information

We take your data security seriously. Clarovide implements both technical and organizational measures to protect your information, including:

  • SSL encryption for secure transactions

  • Controlled access to sensitive data

  • Secure servers and firewalls

  • Confidentiality agreements with third-party partners

Although we do our best to safeguard your data, no transmission over the internet is 100% secure. You share information at your own risk but we are committed to minimizing that risk.

7. Third-Party Services

To fulfill orders and provide services, we may share necessary information with third parties such as:

  • Shipping partners (e.g., USPS, UPS, DHL) to deliver your items

  • Payment processors (e.g., PayPal, card issuers) to complete transactions

  • Marketing and analytics platforms to improve our services and personalize promotions

All such partners are under strict confidentiality agreements and use secure encryption for data transmission.

8. Business Transfers

If Clarovide undergoes a merger, acquisition, reorganization, or sale, personal data may be transferred to the acquiring entity. We will ensure your rights and data protection remain safeguarded.

9. Changes to This Policy

Clarovide may revise this Privacy Policy from time to time. Any updates will be posted on this page with the “Last Updated” date. We encourage you to check periodically for changes. For significant updates, we may notify you directly.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us:

Email: clarovide@163.com
Phone: 501-982-3769
Address: 2840 Dawson Drive, Jacksonville, Arkansas, United States